Digital Accessibility Statement

Highlands Ranch Water & Sanitation District is committed to accessibility and strives to ensure its services are accessible to the broadest circle of people, including those with disabilities. Highlands Ranch Water strives to offer a website that conforms to the principles of the World Wide Web Consortium’s Web Content Accessibility Guidelines (WCAG 2.1) 2.1 Level AA.

Technical specifications

The accessibility of Highlands Ranch Water’s website relies on the following technologies:

• HTML
• WAI-ARIA
• CSS
• JavaScript

Accessibility features

Highlands Ranch Water is working to improve the accessibility of our current website. This includes reaching beyond compliance, providing usability improvements that benefit all users including those that rely on assistive technology. Accessibility features on our website include and are not limited to:

• Keyboard accessibility
• Sufficient color contrast
• Alternative text
• Form labels
• Video captions
• Text-zoom

Accessibility evaluation

To help ensure all people have the same experience on our website, it has also been tested and reviewed by disabled individuals using various assistive technology. Additionally, we have also commissioned third-party accessibility auditors at Be Accessible, Inc. to confirm accessibility and provide guidance with accessibility remediation.

Technology is constantly evolving, and new techniques to implement web accessibility are increasingly available. We will continue to review our website and apply additional accessibility as needed.

Highlands Ranch Water is not responsible for the accessibility of third-party websites which may be linked from its website.

Report an accessibility issue

Accessibility is powered by your willingness to share your experience on our site. If you have any specific questions, concerns, or general feedback about the accessibility of any of the content on our website, please contact us by completing the Report an Accessibility Issue form. Feedback can also be mailed to:

Highlands Ranch Water and Sanitation District
Attn: ADA Coordinator
62 Plaza Drive
Highlands Ranch, CO 80129
email: ADACoordinator@hrwater.org

The individual initiating the grievance will receive a reply from the ADA coordinator or designated staff member within two business days acknowledging receipt of the complaint. The complaint will be investigated and the individual initiating the grievance will be contacted within 14 days of receipt of the grievance to discuss the issue and possible resolutions.

Digital Accessibility Plan

If you have questions regarding the plan, contact Highlands Ranch Water's ADA Coordinator.